While we have looked up to Kızılay's brand vision dating back, we have
been taking firm steps to access each segment of the society providing health services
in medical centers and hospitals and to form a structure that can respond to the demands
of the society, to follow and implement the developments in health closely.
Since 2010, 'improving the service quality of hospitals and medical
centers and ensuring their continuous development' has been set as a strategic goal for
Kızılay. In the following period, forming of a new structure in order to ensure that the
health centers within Kızılay provide more effective services was decided, and thus
Kızılay Health was born in 2019.
As Kızılay Health, we offer modern health services in 3 hospitals and 2 medical centers
throughout Turkey with the power we have received from the Turkish Kızılay, which we are
affiliated with, the experience we have, and the eternal trust of our people.
We have implemented Kızılay Home Care Services since 2021. We offer our patients the highest
level of service they receive in our hospitals and medical centers without separating them
from their comfort areas and without compromising our quality. Our expert staff and
experienced staff work to provide health and care services to our patients at home.
Our Mission, Vision, Quality Policy
Mission: With years of experience and the reliability of Kızılay, we are
dedicated to 'wellness' and 'health'.
As Kızılay Health, we are working to provide modern, reliable, high-quality and accessible
health services to all citizens who need our services in the community.
Vision: Kızılay Health aims to be the first preferred health institution
offering the most up-to-date and high-quality health services in all departments with the
assurance of 'Kızılay'; with the trust it provides and the weight of the name of Kızılay.
Patient Rights and Responsibilities
Our priority as Kızılay Home Care;
To ensure that you receive an accessible health service in an environment that respects the
rights of patients. We want you to know that we will work selflessly as the entire Kızılay
Home Care family to ensure that you can fully enjoy the rights that you will have during the
time you receive services from our health institutions.
Your Rights;
The right to generally benefit from the service
The right to information and request information
Choosing and changing the medical institution and its personnel
Respect for privacy
Consent and permission
Refusal and cessation of treatment
Receiving health care in a safe environment
Fulfillment of religious obligations
Respectability and relaxation
Visitor and companion accommodation
Right of application, complaint, and lawsuit
Your Responsibilities;
For our patients to comply with the rules and practices of our hospital,
To act in accordance with the rules in uncomfortable situations such as noise,
visitors, smoke
To be sensitive about all the measures recommended to prevent the spread of
infectious diseases,
To comply with the rules of the visit, to comply with the date and time of the
appointment and to notify the relevant department of the changes,
To inform their physicians about their health in a complete and accurate way,
To visit for control within the periods determined by the physician,
Responsibilities that are necessary for social life are present for our patients,
such as not engaging in behavior of verbally and physically assaulting employees.
Our patients are responsible for paying for the examination and treatment costs.
